Help Center
Quick answers and links for the most common questions about uploads, data privacy, safety, and account management.
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Frequently Asked Questions
What file types can I upload?
BioMedli supports standard lab report PDFs. For best results, upload machine-generated PDFs instead of photos when possible.
Can children use BioMedli?
No. BioMedli is currently available only to adults aged 18 years and over, and guardian-managed profiles are not supported.
How do I request deletion of my data?
Deletion is currently support-assisted. Email support@biomedli.com from your registered account address so we can verify and process the request.
Does BioMedli give medical advice?
No. BioMedli is informational only and should not replace professional medical judgment or emergency care.
How can I report a security issue?
Email support@biomedli.com with the subject "Security Report" and include clear reproduction steps and affected pages.